CREONIO

Terms of Service

Effective Date: [Insert Date]  ·  Last Updated: [Insert Date]
Version 2 — Non-Adult Platform Policy
This is a legal document. It has not yet been reviewed by qualified legal counsel - please do not treat it as final before that review happens.

1. Introduction

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Welcome to Creonio, an online subscription-based creator platform that enables creators to publish, distribute, and monetize digital content while allowing subscribers to access exclusive content through fixed-term subscriptions and other supported digital offerings.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Creator", or "Subscriber") and Adam Jakab, operating as a sole proprietor (individual entrepreneur) under the trade name Creonio ("Creonio", "we", "our", or "us").

By accessing, browsing, registering for, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy, Community Guidelines, Acceptable Use Policy, Cookie Policy, Copyright Policy, and any other policies incorporated herein by reference.

If you do not agree with these Terms, you must immediately discontinue use of the Platform.

1.1 About Creonio

Creonio is designed as a creator-first digital platform where creators can build communities, publish digital content, and monetize their work through subscriptions and other platform-supported features.

Creonio does not permit adult, sexually explicit, or pornographic content of any kind (see Section 4.4, Adult, Sexual & Explicit Content). The Platform supports creators from a broad range of industries and creative disciplines, including but not limited to:

Every creator, regardless of content category, is subject to the same Platform Rules and Community Standards.

1.2 Platform Operator

Unless otherwise expressly stated, the Platform is operated by:

Adam Jakab

Sole Proprietor (Individual Entrepreneur)

Operating under the trade name:

Creonio

Hungary

Contact:

support@creonio.com (placeholder until final addresses are configured)

1.3 Scope

These Terms govern every aspect of your use of the Platform, including but not limited to:

These Terms apply equally to all visitors, registered users, creators, subscribers, business partners, affiliates, and any other person accessing the Platform.

1.4 Additional Policies

The following documents form an integral part of these Terms:

In the event of any conflict between these Terms and another Platform policy, these Terms shall prevail unless expressly stated otherwise.

1.5 Acceptance

By using Creonio you confirm that:

1.6 Changes to the Platform

Creonio is a continuously evolving online service.

We reserve the right to:

Such changes do not automatically constitute a breach of these Terms.

1.7 Changes to these Terms

We may revise these Terms from time to time to reflect changes in:

Where required by law, users will be notified of material changes before they become effective.

Your continued use of the Platform following the effective date of updated Terms constitutes acceptance of those revised Terms.

1.8 Entire Agreement

These Terms, together with all documents incorporated by reference, constitute the entire agreement between you and Creonio regarding your use of the Platform and supersede all prior agreements, communications, or understandings relating to the subject matter herein.

2. Definitions

The following definitions apply throughout these Terms unless the context expressly requires otherwise.

2.1 Platform

Platform means the Creonio website, applications, software, APIs, services, systems, databases, payment integrations, communication tools, creator features, subscriber features, and any other digital services operated under the Creonio brand.

2.2 Creonio

Creonio, we, our, or us refers to Adam Jakab, Sole Proprietor (Individual Entrepreneur), operating under the trade name Creonio, together with any future successors, assigns, affiliates, contractors, employees, moderators, or authorized service providers acting on behalf of the Platform.

2.3 User

A User is any individual or legal entity accessing or using the Platform in any capacity, whether or not registered.

Users include, without limitation:

2.4 Creator

A Creator is a registered User who uploads, publishes, distributes, licenses, sells, or otherwise makes digital content available through the Platform.

Creators may monetize content using Platform-supported monetization tools, including subscriptions and any future monetization methods introduced by Creonio.

Creators remain solely responsible for all content they publish.

2.5 Subscriber

A Subscriber is a registered User who purchases access to Creator Content through fixed-term subscriptions or other paid access methods offered by the Platform.

Subscribers receive only the rights expressly granted by these Terms and do not acquire ownership of any Creator Content.

2.6 Content

Content means any material uploaded, transmitted, stored, displayed, generated, published, streamed, distributed, or otherwise made available through the Platform.

Content includes, but is not limited to:

2.7 Creator Content

Creator Content means any Content uploaded or published by a Creator for free or paid access.

This includes previews, subscriber-only content, downloadable files, livestreams, digital products, promotional materials, and future content formats introduced by the Platform.

2.8 User Content

User Content means any Content submitted by any User, regardless of account type.

User Content includes:

2.9 Adult Content (Prohibited)

Adult Content means content that contains nudity presented for the purpose of sexual gratification, explicit sexual activity, erotic material, pornography, or other similarly age-restricted sexual subject matter.

Adult Content is strictly prohibited on the Platform under all circumstances, without exception. See Section 4.4 (Adult, Sexual & Explicit Content) for the full prohibition and its enforcement.

2.10 Illegal Content

Illegal Content means any Content or activity prohibited under applicable law or these Terms, including content that:

Illegal Content also includes any content designated as prohibited by the Platform under its Acceptable Use Policy or Community Guidelines.

2.11 Subscription

A Subscription is a fixed-term access arrangement between a Subscriber and a Creator, granting access to specified Creator Content for a defined period following a single, one-time payment.

Subscriptions on Creonio do not renew or charge automatically. Access ends at the conclusion of the paid period unless the Subscriber completes a new, separate payment - see Section 6.4 (Access Period & Non-Renewal).

2.12 Digital Goods

Digital Goods include any digital products, downloadable files, educational materials, software, templates, graphics, documents, videos, audio, or other electronically delivered products offered through the Platform.

2.13 Services

Services means all functionality provided by Creonio, including but not limited to:

2.14 Payment Processor

A Payment Processor means any third-party financial service provider used by the Platform for payment processing, including but not limited to Stripe and any future payment providers.

Creonio does not process or store complete payment card information.

2.15 Intellectual Property

Intellectual Property includes copyrights, trademarks, patents, trade secrets, database rights, moral rights, design rights, software rights, neighboring rights, and any other proprietary rights recognized under applicable law.

2.16 Applicable Law

Applicable Law means all local, national, supranational, and international laws, regulations, directives, court orders, sanctions, and legally binding governmental requirements applicable to the User, the Creator, the Subscriber, the Platform, or the Content.

2.17 Business Day

A Business Day means any day other than Saturday, Sunday, or an official public holiday in Hungary, unless otherwise specified.

2.18 Personal Data

Personal Data has the meaning assigned to it under the General Data Protection Regulation (EU) 2016/679 ("GDPR") and any applicable data protection legislation.

2.19 AI-Generated Content

AI-Generated Content means any Content that has been wholly or partially created, modified, enhanced, or synthesized using artificial intelligence, machine learning, generative models, or comparable automated technologies.

2.20 These Terms

Terms refers to this Terms of Service document together with all policies incorporated by reference.

2.21 Interpretation

Unless expressly stated otherwise:

3. Eligibility & Account Registration

3.1 Minimum Age Requirement

Access to and use of the Platform is restricted to individuals who are at least eighteen (18) years of age, or the age of legal majority in their jurisdiction, whichever is higher.

No person under the applicable minimum age may register an account, upload content, purchase subscriptions, or otherwise use the Platform.

There are no exceptions to this requirement.

Where applicable law requires a higher minimum age for access to certain categories of content or services, Users must satisfy those legal requirements before accessing such content.

By creating an account, you represent and warrant that:

If you are registering on behalf of a business or other legal entity, you further represent that you have full authority to bind that entity to these Terms.

3.3 Accurate Information

You agree to provide complete, accurate, and up-to-date information during registration and throughout your use of the Platform.

You must promptly update your account information whenever it changes.

Providing false, misleading, incomplete, or fraudulent information constitutes a material breach of these Terms and may result in immediate suspension or permanent termination of your account.

3.4 Identity Verification

Creonio reserves the right to request identity verification at any time where reasonably necessary to:

Verification may include, where appropriate:

Failure to complete requested verification may result in restricted functionality, delayed payouts, temporary suspension, or permanent account closure.

3.5 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials.

You agree to:

You remain responsible for all activities conducted through your account unless unauthorized access resulted directly from a security failure attributable to Creonio.

3.6 One Account Rule

Unless expressly authorized by Creonio, Users may maintain only one personal account.

Creating multiple accounts for the purpose of:

is strictly prohibited.

Business entities operating multiple verified brands or services may request written authorization for additional accounts.

3.7 Username Requirements

Usernames must not:

Creonio reserves the right to require username changes at its sole discretion.

3.8 Account Transfer

Accounts are personal and non-transferable.

Users may not:

Unauthorized account transfers may result in immediate termination.

3.9 Sanctions Compliance

Users represent that they are not:

Creonio reserves the right to suspend or terminate accounts where necessary to comply with applicable sanctions laws.

3.10 Automated Accounts

Users may not create or operate automated accounts, bots, scripts, crawlers, or other automated systems without prior written permission.

Permitted API integrations, where officially provided, remain subject to separate developer terms.

3.11 Suspension During Investigation

Creonio may temporarily suspend an account while investigating:

Temporary suspension does not constitute a determination of wrongdoing.

3.12 Account Termination by User

Users may permanently delete their account at any time through available Platform tools or by contacting Platform Support.

Termination does not:

Certain information may be retained where required by applicable law, fraud prevention obligations, accounting requirements, or legitimate business interests.

3.13 Account Termination by Creonio

Creonio may suspend, restrict, or permanently terminate any account where:

Except where prohibited by law or where immediate action is necessary to protect Users or comply with legal obligations, Creonio may, but is not obligated to, provide prior notice before termination.

3.14 Survival

The termination of an account does not affect any provisions of these Terms that by their nature should survive termination, including but not limited to provisions relating to intellectual property, payment obligations, limitation of liability, dispute resolution, indemnification, record retention, and applicable law.

4. Acceptable Use & Zero-Tolerance Policy

4.1 Our Commitment

Creonio is committed to maintaining a safe, lawful, respectful, and trustworthy platform for creators, subscribers, business partners, payment providers, advertisers, and the broader online community.

Every User shares responsibility for protecting the integrity of the Platform.

Any use of the Platform that threatens the safety of individuals, violates applicable law, infringes the rights of others, undermines Platform integrity, or exposes Creonio or its Users to unacceptable legal, financial, or security risks is prohibited.

Compliance with this Section is a fundamental condition of using the Platform.

4.2 Zero-Tolerance Principle

Certain conduct is fundamentally incompatible with the operation of the Platform.

Where such conduct is identified, Creonio may immediately:

For the most serious violations, permanent account termination may occur without prior warning.

Nothing in this Section limits Creonio's obligation to comply with applicable law or lawful requests from competent authorities.

4.3 Illegal Content

Users must not upload, publish, transmit, distribute, promote, request, facilitate, purchase, sell, advertise, or otherwise make available any Content that is unlawful under applicable law.

This prohibition applies regardless of whether the Content is offered free of charge or for payment.

4.4 Adult, Sexual & Explicit Content

Creonio does not permit Adult Content (as defined in Section 2.9), regardless of whether such Content would otherwise be lawful to publish elsewhere. This is a Platform policy choice, applied uniformly to all Users and all Content published, transmitted, sold, offered, or otherwise made available through the Platform, and includes, without limitation:

This prohibition exists independently of, and in addition to, the other prohibitions set out in this Section 4 (including but not limited to Section 4.5, Child Safety, and Section 4.6, Consent & Privacy), which continue to apply with full force to any content of this nature that is nonetheless found on the Platform.

Creators found to be publishing, or attempting to publish, Adult Content are subject to immediate Content removal and may face suspension or permanent termination of their account under Section 8 (Platform Moderation, Enforcement & Trust & Safety), without prior warning, at Creonio's sole discretion.

4.5 Child Safety

Creonio maintains an absolute zero-tolerance policy regarding child sexual exploitation and child endangerment.

The following are strictly prohibited:

Accounts associated with such conduct are subject to immediate and permanent termination.

Where required by law, Creonio will report such material to the appropriate authorities and fully cooperate with lawful investigations.

Users may not publish Content that violates another person's privacy or legal rights.

Prohibited Content includes, without limitation:

Consent must be informed, voluntary, and legally valid.

Withdrawal of consent shall be handled in accordance with applicable law and Platform procedures.

4.7 Human Exploitation

The Platform must never be used to facilitate or promote:

4.8 Violence

The following Content is prohibited:

Documentary, journalistic, educational, or historical content may be permitted where its primary purpose is informational and not promotional.

4.9 Hate & Harassment

Users must not engage in conduct that targets individuals or protected groups through:

Protected characteristics include, where applicable:

4.10 Criminal Activity

The Platform may not be used to facilitate criminal conduct.

Prohibited activities include, without limitation:

4.11 Illegal Goods & Services

Users may not advertise, promote, facilitate, or sell:

4.12 Animal Abuse

Content depicting or promoting:

is prohibited.

Educational, veterinary, conservation, or documentary material may be permitted where clearly presented in that context.

4.13 Intellectual Property

Users may only upload Content they have the legal right to publish.

Users must not:

Creonio reserves the right to remove allegedly infringing material in accordance with applicable intellectual property laws and Platform procedures.

4.14 Platform Abuse

Users must not:

4.15 Spam & Manipulation

The following conduct is prohibited:

4.16 AI-Generated Content

Artificial intelligence may be used as a creative tool, provided such use complies with these Terms and applicable law.

Users must not use AI to create or distribute:

Users remain fully responsible for all AI-generated or AI-assisted Content they publish.

4.17 Reporting Violations

Users are encouraged to report suspected violations through the Platform's reporting mechanisms.

Knowingly submitting false or malicious reports may itself constitute a violation of these Terms.

Creonio will review reports using a combination of automated systems and human review where appropriate.

4.18 Enforcement

Where violations are identified, Creonio may take one or more of the following actions, depending on the nature and severity of the violation:

Enforcement decisions are made in good faith based on the information reasonably available at the time and may take into account the severity, frequency, intent, and impact of the conduct.

5. Creator Accounts & Creator Responsibilities

5.1 Becoming a Creator

Any eligible User may apply to become a Creator, subject to the Platform's verification requirements and approval process.

Approval as a Creator is not automatic and remains at the sole discretion of Creonio.

The Platform may require identity verification, age verification, payment verification, tax information, or additional documentation before Creator functionality is enabled.

Approval does not constitute an endorsement, partnership, employment relationship, agency relationship, or guarantee of future earnings.

5.2 Independent Creator Relationship

Creators use the Platform as independent publishers and independent businesses.

Nothing in these Terms shall be interpreted as creating:

Creators remain fully independent and retain responsibility for the operation of their own business activities.

5.3 Ownership of Content

Creators retain ownership of the intellectual property rights in the original Content they create and upload.

Nothing in these Terms transfers ownership of Creator Content to Creonio.

However, by uploading Content, the Creator grants Creonio the limited license described in Section 7 (Intellectual Property, Licenses & User Rights).

5.4 Creator Warranties

By publishing any Content, every Creator represents and warrants that:

These warranties apply continuously for as long as the Content remains available on the Platform.

5.5 Responsibility for Published Content

Creators bear sole responsibility for every item of Content they upload, publish, stream, distribute, or monetize through the Platform.

This responsibility includes, without limitation:

Publication through the Platform does not constitute approval, verification, endorsement, or legal validation by Creonio.

5.6 Required Consents

Where Content depicts another identifiable individual, the Creator is responsible for obtaining all legally required permissions before publication.

Such permissions may include:

Creators must retain such documentation and provide it to Creonio upon reasonable request where legally permitted.

5.7 Age & Content Verification

Creonio does not permit age-restricted or Adult Content on the Platform (see Section 4.4). Where Creonio has reasonable grounds to suspect that published Content may depict a minor, involve non-consensual material, or otherwise raise child-safety or Adult Content concerns, the Creator must cooperate fully with any request for documentation or information reasonably necessary to resolve those concerns.

Failure to cooperate, or failure to produce satisfactory documentation upon lawful request, may result in immediate suspension or permanent termination, in addition to any other enforcement action available under Section 8.

5.8 Platform Verification

Creonio may periodically review Creator accounts to ensure continued compliance with these Terms.

Reviews may include:

Failure to cooperate with reasonable compliance requests may result in suspension of monetization or account termination.

5.9 Prohibited Creator Practices

Creators may not:

5.10 Creator Communications

Creators remain responsible for communications sent through the Platform.

Communications must not:

Commercial communications must comply with applicable consumer protection and advertising laws.

5.11 Taxes

Creators are solely responsible for determining, reporting, collecting, remitting, and paying any taxes applicable to their activities, including but not limited to:

Creonio does not provide tax advice.

Creators are encouraged to consult qualified tax professionals regarding their individual obligations.

5.12 Regulatory Compliance

Creators are solely responsible for ensuring compliance with all laws applicable to their business activities, including laws relating to:

5.13 Removal of Creator Content

Creonio reserves the right to remove, restrict, disable access to, demonetize, or otherwise limit Creator Content where reasonably necessary to:

Removal of Content does not necessarily imply wrongdoing by the Creator.

5.14 Record Retention

Creators should retain copies of all original Content and supporting documentation.

Creonio does not guarantee permanent storage or perpetual availability of uploaded Content.

Creators remain responsible for maintaining their own backups.

5.15 No Guaranteed Income

Publication on the Platform does not guarantee:

Success on the Platform depends upon numerous factors beyond Creonio's control.

5.16 Cooperation During Investigations

Creators agree to cooperate reasonably with investigations concerning:

Failure to cooperate may result in temporary restrictions or permanent account termination where appropriate.

5.17 Creator Indemnification

To the fullest extent permitted by applicable law, Creators agree to indemnify, defend, and hold harmless Creonio, its owner, contractors, service providers, payment partners, moderators, and authorized representatives from claims, losses, liabilities, damages, costs, penalties, and reasonable legal expenses arising out of:

5.18 Platform Integrity

Creators are expected to contribute positively to the Platform ecosystem.

Repeated conduct that undermines trust, damages Platform reputation, manipulates users, or creates unreasonable legal or operational risk may result in enforcement action even where no single act independently constitutes a serious violation.

6. Subscriber Accounts, Payments & Digital Purchases

6.1 Purchasing Content

Subscribers may purchase access to Creator Content through subscriptions or other digital purchase methods supported by the Platform.

All purchases are subject to these Terms and any applicable payment processor requirements.

By completing a purchase, the Subscriber authorizes the applicable payment processor to charge the selected payment method.

6.2 Payment Processing

Creonio does not directly process payment card information.

Payments are processed through independent third-party payment service providers ("Payment Processors"), such as Stripe or other providers designated by the Platform.

Your use of payment services may also be subject to the applicable Payment Processor's terms, privacy policies, verification requirements, and fraud prevention procedures.

Creonio is not responsible for errors, delays, or interruptions caused by third-party payment providers.

6.3 Subscription Billing

Each Subscription corresponds to a single, one-time payment, individually authorized by the Subscriber through the checkout flow at the time of purchase.

That payment grants access to the selected Creator's Content for a fixed period, currently thirty (30) days from the date of payment, as displayed at checkout.

Creonio does not use recurring or automatically-charged billing for Subscriptions - no further payment is taken without the Subscriber separately initiating and authorizing it.

6.4 Access Period & Non-Renewal

Access granted by a Subscription automatically ends at the conclusion of the paid period stated at checkout.

Creonio does not automatically charge the Subscriber again at the end of that period, and the Subscription does not carry over or renew on its own.

To continue accessing a Creator's Content beyond the paid period, the Subscriber must complete a new, separate payment through the Platform. Pricing, availability, or access terms may differ for any subsequent payment.

6.5 No Cancellation Necessary

Because Subscriptions do not renew or charge automatically, there is no recurring charge for a Subscriber to cancel.

If the Subscriber does not complete a new payment before their current access period ends, access to that Creator's paid Content ends automatically at that time, with no further action required.

Refunds for an already-paid access period are governed separately by Section 6.10 (Refund Policy).

6.6 Prices

Creators determine the pricing of their own subscriptions and digital offerings unless otherwise restricted by Platform policies.

Displayed prices may include or exclude applicable taxes depending on the Subscriber's jurisdiction and applicable legal requirements.

Creonio reserves the right to display taxes, fees, and currency conversions separately where required.

6.7 Currency

Payments may be processed in one or more supported currencies.

Where currency conversion occurs, exchange rates and additional fees may be determined by the applicable payment provider or financial institution rather than Creonio.

6.8 Taxes

Subscribers remain responsible for any taxes applicable to their purchases under local law.

Where legally required, Creonio or its Payment Processor may collect and remit indirect taxes on applicable transactions.

6.9 Digital Nature of Purchases

Subscribers acknowledge that purchases made through the Platform relate primarily to digital services and digital content.

Unless otherwise required by applicable law, purchases grant limited access rights rather than ownership of the underlying Content.

No intellectual property rights are transferred through a subscription.

6.10 Refund Policy

Due to the nature of digital content, completed purchases are generally non-refundable.

Refunds may be considered in exceptional circumstances, including:

Nothing in this Section limits any mandatory consumer rights that cannot legally be excluded.

6.11 Chargebacks

Subscribers should first contact Platform Support before initiating a chargeback through their financial institution.

Where a chargeback is initiated, Creonio may:

Repeated abusive chargebacks may result in permanent account termination.

6.12 Fraud Prevention

Creonio reserves the right to review transactions for suspected fraud or abuse.

Protective measures may include:

Transactions may be delayed or cancelled where reasonably necessary to protect Users or comply with legal or payment processor requirements.

6.13 Payment Failure

If a payment cannot be successfully processed at checkout (for example, a declined card), the Subscription is not created and no access is granted.

The Subscriber may attempt the payment again or use a different payment method.

Because Creonio does not charge Subscribers automatically after the initial payment (see Section 6.4), there is no later, recurring payment attempt that can fail once access has already been granted for the current period.

6.14 Promotional Pricing

From time to time, Creators or Creonio may offer promotional pricing, discounts, trial offers, coupons, or special campaigns.

Unless expressly stated otherwise:

6.15 Payment Disputes

Users agree to cooperate reasonably during payment investigations.

Relevant transaction information may be shared with Payment Processors, financial institutions, or competent authorities where legally required.

6.16 Marketplace Role

Creonio provides the technical infrastructure enabling transactions between Creators and Subscribers.

Except where expressly required by applicable law, Creonio does not become the seller, purchaser, producer, publisher, or owner of Creator Content solely by facilitating transactions through the Platform.

6.17 Availability of Purchased Content

Subscribers acknowledge that Creator Content may become unavailable due to:

Creonio does not guarantee perpetual availability of purchased Content.

6.18 Payment Limits

Creonio may establish transaction limits, subscription limits, payout thresholds, verification thresholds, or other financial safeguards where reasonably necessary to:

6.19 Reserved Rights

Creonio reserves the right to refuse, delay, cancel, or reverse transactions where reasonably necessary to:

6.20 No Financial Advice

Nothing on the Platform constitutes financial, tax, investment, accounting, or legal advice.

Users remain responsible for obtaining independent professional advice where appropriate.

7. Intellectual Property, Licenses & User Rights

7.1 Ownership of Platform

The Platform, including its software, source code, databases, visual design, user interface, trademarks, logos, graphics, algorithms, documentation, text, functionality, and all related intellectual property, is owned by or licensed to Creonio and is protected by applicable intellectual property laws.

Except as expressly provided in these Terms, no rights are transferred to Users.

7.2 Ownership of Creator Content

Creators retain ownership of the intellectual property rights in the original Content they create and upload.

Uploading Content to the Platform does not transfer ownership to Creonio.

Nothing in these Terms shall be interpreted as an assignment of copyright from the Creator to the Platform.

7.3 Platform License

To operate the Platform, the Creator grants Creonio a worldwide, non-exclusive, royalty-free, sublicensable, transferable (only in connection with a merger, acquisition, or sale of the Platform), limited license to:

This license exists solely to the extent reasonably necessary to operate and improve the Platform.

7.4 Promotional Use

Unless the Creator opts out through available Platform settings (where such settings are offered), Creonio may use publicly available Creator profile information and publicly accessible preview content for reasonable promotional purposes, including:

Subscriber-only content shall never be used for promotional purposes without the Creator's explicit permission.

7.5 Subscriber License

Subscribers receive a limited, personal, non-exclusive, non-transferable, revocable license to access purchased Creator Content solely for their own lawful personal use through the Platform.

Subscribers may not:

No ownership rights are transferred to Subscribers.

Users must respect the intellectual property rights of others.

Uploading copyrighted material without authorization is prohibited.

Where Creonio receives a valid infringement notice, the Platform may:

7.7 Repeat Infringers

Users who repeatedly violate intellectual property rights may have their accounts permanently terminated.

Creonio reserves the right to determine whether repeated violations have occurred based upon the facts of each individual case.

7.8 Trademarks

The name Creonio, together with associated logos, branding, graphics, service marks, trade dress, and other brand identifiers, are protected intellectual property.

Users may not use Creonio branding in a manner that suggests endorsement, sponsorship, partnership, or official affiliation without prior written permission.

7.9 Feedback

Users may voluntarily provide:

Unless otherwise agreed in writing, Users grant Creonio a perpetual, worldwide, royalty-free, irrevocable license to use, modify, implement, and commercialize such feedback without compensation.

Users are under no obligation to provide feedback.

7.10 AI Training

Creonio does not use private Creator Content or Subscriber-only Content to train general-purpose artificial intelligence models without the Creator's explicit consent.

Publicly available Content may be processed only where reasonably necessary to operate the Platform or where permitted by applicable law.

If Creonio introduces AI-powered creator tools in the future, additional disclosures and policies may apply.

7.11 Platform Improvements

Nothing in these Terms prevents Creonio from developing technologies, algorithms, recommendation systems, moderation tools, analytics, security systems, or artificial intelligence that learn from aggregated, anonymized, statistical, or operational Platform data, provided such processing complies with applicable privacy laws.

7.12 Content Removal

If Creator Content is removed from the Platform:

7.13 Reservation of Rights

Except for the limited licenses expressly granted in these Terms, all intellectual property rights remain reserved by their respective owners.

No implied licenses are granted.

7.14 Open Source Components

The Platform may incorporate open-source software governed by separate open-source licenses.

Nothing in these Terms limits any rights granted under the applicable open-source license.

Copyright owners who believe their rights have been infringed may submit a copyright complaint through the procedures published by Creonio.

Knowingly submitting false infringement claims may result in legal consequences under applicable law.

7.16 Preservation of Metadata

Where technically feasible, Creonio may preserve copyright metadata, attribution information, creator identifiers, watermarks, and similar ownership information embedded within uploaded files.

Users must not intentionally remove or falsify copyright management information where prohibited by applicable law.

7.17 AI-Generated Works

Creators remain solely responsible for ensuring that any AI-generated or AI-assisted Content they publish does not infringe third-party intellectual property rights or violate applicable law.

The use of AI tools does not transfer responsibility from the Creator to Creonio.

8. Platform Moderation, Enforcement & Trust & Safety

8.1 Our Moderation Philosophy

Creonio is committed to maintaining a platform that balances:

Moderation decisions are intended to protect the Platform and its Users while respecting legitimate creative expression.

Not every disagreement or controversial opinion constitutes a policy violation.

8.2 Content Review

Content may be reviewed:

Content reviews may be performed using a combination of automated technologies and human reviewers.

8.3 Reporting Content

Users may report Content that they reasonably believe violates:

Reports should be submitted in good faith and contain sufficient information to allow reasonable investigation.

8.4 False Reports

Submitting intentionally false, abusive, malicious, or retaliatory reports is prohibited.

Repeated abuse of reporting systems may result in:

8.5 Moderation Measures

Depending upon the severity of a violation, Creonio may:

Enforcement actions are determined on a case-by-case basis.

8.6 Progressive Enforcement

Where appropriate, enforcement may follow a progressive model: educational notice, followed by an official warning, followed by temporary feature restrictions, followed by temporary suspension, followed by permanent account termination.

Creonio reserves the right to skip intermediate steps where immediate action is necessary to protect Users, comply with applicable law, or address serious violations.

8.7 Immediate Removal

Certain violations may result in immediate enforcement without prior warning, including but not limited to:

8.8 Appeals

Users may request review of certain moderation decisions through available appeal procedures.

Appeals should include:

Submission of an appeal does not guarantee reversal.

8.9 Review Process

Appeals may be reviewed by:

Additional information may be requested during review.

8.10 Transparency

Where reasonably possible, Creonio aims to inform affected Users regarding moderation decisions, including:

Certain investigations may require confidentiality.

8.11 Repeat Violations

Repeated policy violations may result in increasingly severe enforcement actions.

Creonio considers:

8.12 Preservation of Evidence

Where reasonably necessary, Creonio may preserve:

Evidence may be retained for:

8.13 Cooperation with Authorities

Creonio may cooperate with competent governmental authorities where required by applicable law or pursuant to valid legal process.

Nothing in these Terms obligates Creonio to disclose information beyond what is legally required or reasonably necessary.

8.14 Emergency Situations

Where Creonio reasonably believes there is an imminent risk of serious physical harm, child exploitation, terrorism, large-scale fraud, or significant cybersecurity incidents, the Platform may take immediate protective measures without prior notice.

8.15 Automated Detection

Creonio may use automated systems to detect:

Automated systems assist moderation but do not necessarily make final enforcement decisions without human oversight where appropriate.

8.16 Human Review

Where appropriate and reasonably practicable, significant moderation actions may be reviewed by trained personnel.

Human review helps reduce erroneous enforcement decisions while balancing operational efficiency and user safety.

8.17 Platform Safety

Users agree not to interfere with moderation activities, including attempts to:

8.18 Good Faith

Creonio exercises moderation decisions in good faith based on the information reasonably available at the time.

The existence of later-discovered information does not necessarily render an earlier moderation decision improper.

8.19 Policy Updates

Trust & Safety practices evolve continuously.

Creonio may update moderation procedures to respond to:

8.20 Transparency Reports

Creonio may periodically publish aggregated transparency reports containing statistical information regarding:

Transparency reports will not intentionally disclose personal information.

8.21 No Obligation to Monitor

Except where required by applicable law, Creonio is not under a general obligation to proactively monitor all User Content or actively seek facts indicating unlawful activity.

Nothing in this provision limits Creonio's right to voluntarily investigate, review, moderate, or remove Content where reasonably necessary to operate the Platform, enforce these Terms, protect Users, or comply with legal obligations.

9. Privacy, Data Protection & GDPR

9.1 Respect for Privacy

Creonio recognizes that privacy is a fundamental right and is committed to processing personal data in a lawful, fair, transparent, and secure manner.

The protection of Users' personal information is an essential part of maintaining trust in the Platform.

Personal data is processed only where there is an appropriate legal basis under applicable data protection laws.

9.2 Privacy Policy

Our collection, use, storage, disclosure, and protection of personal data are governed by our separate Privacy Policy, which forms an integral part of these Terms.

Users are encouraged to read the Privacy Policy carefully before using the Platform.

In the event of any inconsistency regarding personal data processing, the Privacy Policy shall prevail.

9.3 Categories of Data

Depending on the services used, Creonio may process information including:

Only data reasonably necessary for the operation of the Platform is processed.

Where applicable under the GDPR or other data protection laws, personal data may be processed on one or more of the following legal bases:

9.5 Data Minimization

Creonio is committed to collecting only the minimum amount of personal data reasonably necessary to:

We strive to avoid unnecessary collection of personal information.

9.6 Security Measures

Creonio implements reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental disclosure, unlawful destruction, loss, alteration, and misuse.

Security measures may include:

No online system can guarantee absolute security.

9.7 International Transfers

Where personal data is transferred internationally, Creonio will implement appropriate safeguards as required by applicable law.

Such safeguards may include:

9.8 Data Retention

Personal data is retained only for as long as reasonably necessary to:

Retention periods may vary depending on the type of information and applicable legal requirements.

9.9 User Rights

Where applicable, Users may have the right to:

Certain rights may be limited where required by law or where exceptions apply.

9.10 Account Deletion

Users may request deletion of their account in accordance with Platform procedures.

Deletion requests may not immediately remove information that Creonio is legally required or legitimately entitled to retain, including information necessary for:

9.11 Cookies & Similar Technologies

Creonio uses cookies and similar technologies to authenticate Users, remember preferences, improve functionality, measure performance, protect security, and analyze Platform usage.

Additional information is provided in the Cookie Policy.

Where legally required, consent will be obtained before placing non-essential cookies.

9.12 Third-Party Services

The Platform may integrate third-party services including:

These third parties process personal data under their own legal responsibilities and applicable contractual arrangements.

9.13 Security Incidents

If Creonio becomes aware of a personal data breach, appropriate measures will be taken in accordance with applicable law.

Where legally required, competent supervisory authorities and affected individuals will be notified within the timeframes established by applicable legislation.

9.14 Children's Privacy

Creonio is not intended for children.

The Platform does not knowingly collect personal data from individuals below the minimum legal age required to use the Platform.

If we become aware that such data has been collected unlawfully, appropriate steps will be taken to remove the information and restrict the associated account.

9.15 Privacy by Design

Creonio aims to incorporate privacy considerations into the design and development of Platform features.

Where reasonably practicable, new functionality will be evaluated with consideration for data minimization, security, transparency, user control, and compliance with applicable privacy laws.

9.16 Government Requests

Creonio may disclose personal information where legally required pursuant to valid legal process or binding governmental requests.

Where legally permitted, affected Users may be notified prior to disclosure.

9.17 Data Accuracy

Users remain responsible for ensuring that personal information provided to the Platform remains accurate and up to date.

Failure to maintain accurate information may affect access to Platform features.

9.18 Privacy Contact

Questions relating to privacy or personal data processing may be directed to the contact information published in the Privacy Policy.

9.19 Changes to Privacy Practices

As the Platform evolves, privacy practices may change to reflect legal developments, technological changes, new Platform functionality, and security improvements.

Material changes will be communicated where required by applicable law.

9.20 Commitment to Transparency

Creonio believes that responsible data handling requires transparency.

We aim to communicate our privacy practices in clear and understandable language while maintaining compliance with applicable legal obligations.

10. Limitation of Liability, Indemnification & Disclaimers

10.1 Platform Availability

Creonio strives to provide a reliable, secure, and continuously available service.

However, the Platform is provided on an "as available" and "as is" basis.

We do not guarantee that the Platform will always be uninterrupted, error-free, free from delays, free from security incidents, compatible with every device or browser, or permanently available.

Temporary interruptions may occur due to:

10.2 No Guarantee of Success

Creonio provides technology, not success.

We do not guarantee subscriber growth, audience engagement, visibility, recommendation placement, income, profits, business success, popularity, or discoverability.

Every Creator remains solely responsible for developing and managing their own business.

10.3 User Content

Creonio does not pre-approve every piece of User Content.

Users remain solely responsible for Content they upload, statements they make, files they distribute, services they offer, and representations they make.

The publication of Content through the Platform does not constitute endorsement, verification, or approval by Creonio.

10.4 Third-Party Services

The Platform relies upon independent third-party providers, including but not limited to:

Creonio is not responsible for interruptions, delays, or failures caused by third-party services beyond our reasonable control.

The Platform may contain links to third-party websites or services.

Creonio does not control, endorse, or assume responsibility for third-party content, products, privacy practices, or business activities.

Users access third-party services at their own risk.

10.6 Security

Creonio implements reasonable technical and organizational security measures.

However, no internet-based service can guarantee absolute security.

Users acknowledge that cyber threats continually evolve and that residual risks remain despite appropriate safeguards.

10.7 Data Loss

Users are responsible for maintaining backup copies of important Content.

Although Creonio may maintain operational backups for Platform purposes, we do not guarantee permanent retention of uploaded Content.

Loss of Content may occur due to circumstances including hardware failure, software defects, malicious attacks, legal requirements, user deletion, or unforeseen technical events.

10.8 Financial Loss

To the fullest extent permitted by applicable law, Creonio shall not be liable for indirect or consequential financial losses arising from subscriber cancellations, reduced revenue, decreased visibility, payment processor actions, platform downtime, business interruption, lost opportunities, or reputational impacts caused by third parties.

Nothing in this Section excludes liability that cannot legally be excluded.

10.9 Limitation of Liability

To the fullest extent permitted by applicable law, Creonio's aggregate liability arising out of or relating to these Terms or the use of the Platform shall not exceed the total amount of Platform fees paid directly to Creonio by the affected User during the twelve (12) months immediately preceding the event giving rise to the claim.

Where no Platform fees have been paid, liability shall be limited to the minimum extent permitted by applicable law.

This limitation does not apply where liability cannot lawfully be limited or excluded.

10.10 Force Majeure

Creonio shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, governmental actions, labor disputes, internet outages, utility failures, cyberattacks of exceptional scale, or epidemics or pandemics.

10.11 No Professional Advice

Information available through the Platform is provided for general informational purposes only.

Nothing on the Platform constitutes legal, tax, accounting, investment, medical, or professional consulting advice.

Users should seek qualified professional advice where appropriate.

10.12 User Responsibility

Users remain solely responsible for complying with applicable law, protecting their accounts, evaluating Content, making purchasing decisions, maintaining backups, fulfilling tax obligations, and complying with licensing requirements.

10.13 Indemnification

To the fullest extent permitted by applicable law, Users agree to indemnify, defend, and hold harmless Creonio, its owner, employees, contractors, moderators, service providers, payment partners, affiliates, and authorized representatives against claims, damages, liabilities, costs, losses, fines, penalties, and reasonable legal expenses arising from:

10.14 Mitigation

Both Creonio and Users agree to take reasonable steps to mitigate avoidable damages where reasonably possible.

Neither party shall intentionally increase losses that could reasonably have been reduced.

10.15 Consumer Rights

Nothing in these Terms excludes, limits, or modifies any mandatory rights granted to consumers under applicable law.

Where mandatory legal protections apply, those protections prevail over conflicting provisions of these Terms.

10.16 Severability of Liability Provisions

If any limitation or exclusion of liability contained in this Section is determined to be unenforceable under applicable law, the remaining provisions shall remain in full force to the maximum extent permitted.

10.17 Entire Risk

To the extent permitted by applicable law, Users assume the risks ordinarily associated with publishing, purchasing, distributing, or accessing digital content through an online platform.

10.18 Good Faith

Creonio undertakes to operate the Platform in good faith and with reasonable care.

Nothing in these Terms shall be interpreted as permitting intentional misconduct, fraud, or gross negligence by Creonio where liability cannot legally be excluded.

11. General Legal Provisions

11.1 Governing Law

These Terms and any dispute, claim, or controversy arising out of or relating to the Platform shall be governed by and interpreted in accordance with the laws of Hungary, without regard to conflict of law principles.

Where mandatory provisions of the User's country of residence apply and cannot lawfully be excluded, such mandatory provisions shall prevail to the extent required by applicable law.

11.2 Jurisdiction

Unless mandatory consumer protection legislation provides otherwise, the courts of Hungary shall have exclusive jurisdiction over disputes arising from or relating to these Terms.

Nothing in this Section limits any mandatory rights available to consumers under applicable law.

11.3 Electronic Communications

By using the Platform, Users consent to receive communications electronically.

Electronic communications may include:

Electronic communications satisfy any legal requirement that such communications be in writing where permitted by applicable law.

11.4 Notices

Official legal notices to Creonio shall be sent using the contact details published on the Platform.

Creonio may send notices to Users through:

Users are responsible for maintaining valid contact information.

11.5 Assignment

Users may not assign, transfer, sublicense, or otherwise transfer their rights or obligations under these Terms without prior written consent from Creonio.

Creonio may assign or transfer these Terms in connection with business restructuring, merger, acquisition, sale of assets, corporate succession, or legal reorganization.

Such assignment shall not reduce any mandatory legal rights of Users.

11.6 Waiver

Failure by Creonio to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights.

Any waiver must be expressly made in writing.

11.7 Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted or replaced, where legally permissible, in a manner that most closely reflects its original commercial purpose.

11.8 Entire Agreement

These Terms, together with all incorporated policies, constitute the entire agreement between the User and Creonio concerning use of the Platform.

They supersede all prior discussions, understandings, representations, and agreements relating to the same subject matter.

11.9 No Third-Party Beneficiaries

Except where expressly stated otherwise, these Terms do not create rights enforceable by any person or entity that is not a party to these Terms.

11.10 Export Control

Users agree to comply with all applicable export control laws, sanctions regulations, and international trade restrictions applicable to their use of the Platform.

The Platform may not be used in violation of such laws.

11.11 Sanctions

Users represent that they are not prohibited from using the Platform under applicable sanctions laws.

Creonio reserves the right to restrict access where necessary to comply with applicable sanctions or governmental restrictions.

11.12 Force of Headings

Section titles and headings are included solely for convenience and shall not affect the interpretation of these Terms.

11.13 Survival

The following provisions survive termination of these Terms to the extent reasonably necessary:

11.14 Relationship of the Parties

Nothing in these Terms creates an employment, partnership, joint venture, agency, franchise, or fiduciary relationship between Users and Creonio.

11.15 Language

These Terms may be translated into multiple languages for convenience.

In the event of inconsistency between translations, the English version shall prevail unless mandatory local law requires otherwise.

11.16 Contact Information

Questions concerning these Terms may be directed to:

Creonio

Support Team

Email: support@creonio.com

Website: https://creonio.com

Additional legal contact information may be published within the Platform.

11.17 Future Services

Creonio may introduce additional services, features, APIs, applications, business tools, AI functionality, payment methods, creator products, or commercial offerings.

Unless expressly stated otherwise, such services shall be governed by these Terms together with any applicable supplemental terms.

11.18 Good Faith Interpretation

These Terms shall be interpreted in good faith, taking into account their commercial purpose, applicable law, reasonable expectations of Users, Platform safety, and protection of fundamental rights.

11.19 Reservation of Rights

Any rights not expressly granted to Users remain reserved by Creonio.

11.20 Effective Date

These Terms become effective on the Effective Date stated at the beginning of this document and remain in force until replaced by a revised version.

Continued use of the Platform after the effective date of updated Terms constitutes acceptance of the revised Terms where permitted by applicable law.

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© Creonio · This document is provided as a starting point and does not constitute legal advice.